Map the unit economics
Connected service pricing and delivery costs so the model showed contribution, not just revenue growth.
Ashfords · Strategic advisory
The business question was simple to state but difficult to answer: how far can service discounts go before additional volume stops creating value?
The approach
I built the analysis around decision variables management could actually change—price, discount level, expected volume and the cost base—then designed outputs that could be discussed without navigating the full model.
Connected service pricing and delivery costs so the model showed contribution, not just revenue growth.
Allowed pricing and volume assumptions to change together, making it possible to compare growth scenarios consistently.
Calculated the additional work required for a discount to recover its margin impact and highlighted where the commercial case became fragile.
Translated the model into practical recommendations and explained the assumptions, trade-offs and risks to senior stakeholders.
Business value